A small, dedicated team that genuinely cares.

As a family-run business, we believe that quality care starts with genuine human connection. We take pride in creating a warm, welcoming and homely environment where everyone feels valued, respected and listened to.

Our experienced and dedicated team understands that the little things often make the biggest difference: a friendly smile, a shared laugh, a listening ear or simply taking the time to understand how someone feels.

We build relationships based on trust, compassion and respect, providing personalised support that recognises each individual as a person, not just their care needs. Our aim is to make every house feel like a home, where people feel safe, supported and encouraged to live fulfilling lives.

Each person's happiness comes first.

We believe that every person deserves to feel happy, valued, connected and fulfilled. Living with mental health difficulties or other support needs can sometimes make life challenging, leading to loneliness, isolation and a loss of confidence, particularly when family and friends are not close by.

With over 25 years of experience in supported living and care, we are passionate about making a positive difference in people's lives. Through compassionate, personalised support and genuine human connection, we encourage individuals to rediscover their interests, build meaningful relationships, develop confidence and embrace new opportunities.

Above all, we want every person we support to enjoy a meaningful and fulfilling life, shaped by their own choices, aspirations and definition of happiness.

Alian Suantak

Managing Director and Registered Manager

Alian holds the Registered Managers Award (RMA) and an MSc in Advanced Psychosocial Practice with Children and Adults. He brings over 25 years of extensive experience in mental health care, rehabilitation, residential care management and supported living services.

Throughout his career, Alian has developed considerable expertise in supporting individuals with mental health needs to rebuild confidence, develop independent living skills and achieve meaningful, sustainable recovery.

His professional experience also includes working in partnership with charitable organisations on community-based substance misuse prevention initiatives, reflecting his wider commitment to improving mental health, promoting wellbeing and tackling social exclusion.

As Managing Director and Registered Manager, Alian provides leadership driven by professional expertise, compassion and a genuine commitment to making a positive difference. He is passionate about delivering high-quality, person-centred support that places individuals at the heart of everything, respects their choices and aspirations, and empowers them to maximise their independence and potential.

His vision is simple: to create supportive environments where people feel valued, achieve their goals and have the opportunity to live fulfilling lives with dignity, choice and independence.

Our support team

Skilled, compassionate and dedicated

Our support team is made up of dedicated and experienced professionals who are committed to delivering safe, effective, compassionate and person-centred care.

Our team members hold relevant Health and Social Care qualifications, including NVQ/QCF or equivalent qualifications at Levels 3, 4 and 5 and above. They also undertake regular training, refresher courses and ongoing professional development to maintain and enhance their knowledge and skills in line with current best practice.

Our staff are trained to uphold the principles of dignity, respect, equality, safeguarding and individual choice. They work alongside the people we support, recognising their individual needs, strengths and aspirations while promoting independence, wellbeing and recovery.

We believe that well-trained, supported and compassionate staff are essential to delivering high-quality care and making a positive difference in people's lives.

Our homes

A place to feel at home

We provide clean, comfortable, well-maintained and welcoming homes where individuals can feel safe, relaxed and valued. We believe that everyone deserves a living environment that reflects their personality, preferences and sense of identity.

Individuals are encouraged to personalise their own bedrooms, choose their furnishings and decorate their spaces to reflect their tastes and interests. We are always happy to help with decorating, arranging furniture or making practical adjustments to ensure each room feels comfortable and truly their own.

Our aim is to create a homely environment that promotes dignity, privacy, choice, independence and a sense of belonging, while respecting each person's rights and individuality.

Rated Good by the Care Quality Commission.

The CQC is the independent regulator of health and social care in England. It rated Panacea Care Good overall, and Good in all five areas it looks at.

Care Quality Commission

Overall rating Good

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

Report published 21 October 2024

Read the full CQC report

Thinking about a placement?

Send us the details and we'll reply within one working day. The first assessment is free, and afterwards you get a written report with the costs set out.

Make a referral Call 020 8848 9201